Terms of service

Overview

Welcome to Chai Ô Art. The terms "we," "us," and "our" refer to Chai Ô Art. Chai Ô Art operates this website and online store, including all related information, content, features, tools, products, and services (the "Services") to provide customers with access to original artwork and fine art prints.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services. By visiting, browsing, purchasing from, or otherwise using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree with these Terms, please do not use or access our Services.

Access and Account

By using our Services, you represent that you are at least the age of majority in your state or province of residence, or that you have obtained permission from a parent or legal guardian if applicable.

When placing an order, you may be required to provide information including your name, email address, billing information, and shipping address. You agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of any account information and for all activity associated with your account.

Our Products

Chai Ô Art offers original paintings and fine art prints. We make every effort to accurately display our artwork, colors, and details. However, colors may vary slightly depending on your screen, device settings, and display characteristics.

Original paintings are handmade, one-of-a-kind artworks. Fine art prints are produced on demand. Due to the nature of handmade artwork and print production, slight variations in color, texture, and appearance may occur and are considered part of the uniqueness of each piece.

Product descriptions, pricing, availability, and images may be updated or changed at any time without notice.

Orders

When you place an order, you agree to purchase the selected artwork or print at the listed price. Chai Ô Art reserves the right to accept or decline any order for reasons including availability, suspected fraud, pricing errors, or other circumstances.

Orders for fine art prints may be canceled only before production begins. Once production has started, cancellations cannot be guaranteed. Please review your order carefully before completing your purchase.

All purchases are subject to our Returns & Refund Policy.

Prices and Payment

All prices displayed on our website are listed in U.S. dollars unless otherwise stated. Prices, promotions, and availability may change at any time without notice.

You agree to provide accurate billing and payment information for all purchases made through our website. By submitting payment information, you confirm that you are authorized to use the selected payment method.

Applicable taxes and shipping costs will be calculated at checkout.

Shipping and Delivery

Chai Ô Art carefully prepares and packages artwork to ensure it arrives safely. Shipping times provided at checkout are estimates and are not guaranteed.

Delays caused by shipping carriers, customs processing, weather, or circumstances outside of our control may occur. If your order arrives damaged, please refer to our Returns & Refund Policy for instructions on how to request assistance.

Customers are responsible for providing accurate shipping information at checkout. Chai Ô Art is not responsible for delays or additional costs resulting from incorrect or incomplete addresses provided by the customer.

Intellectual Property

All artwork, images, photographs, designs, written content, logos, and other materials displayed on this website are the intellectual property of Chai Ô Art and are protected by applicable copyright and intellectual property laws.

Purchasing an original painting or fine art print does not transfer copyright ownership or reproduction rights. Artwork may not be copied, reproduced, distributed, modified, or used commercially without prior written permission from Chai Ô Art.

Third-Party Services

Our Services may include features or links provided by third-party services, including payment processors, shipping providers, and Shopify. We are not responsible for the content, policies, or practices of third-party services.

Your use of third-party services is subject to their respective terms and policies.

Relationship With Shopify

Chai Ô Art is powered by Shopify, which enables us to provide our online store and Services. However, all purchases made through this website are transactions directly between you and Chai Ô Art. Shopify is not responsible for any products purchased from Chai Ô Art or any issues arising from transactions between you and Chai Ô Art.

Privacy Policy

Your personal information is collected and used in accordance with our Privacy Policy, which can be viewed here: https://www.chaioart.com/policies/privacy-policy

By using our Services, you acknowledge that you have reviewed and agreed to our Privacy Policy.

Feedback and Reviews

If you submit reviews, comments, photographs, suggestions, or other feedback to Chai Ô Art, you grant us permission to use that content for purposes including improving, promoting, and showcasing our Services.

You represent that any feedback submitted is your own and does not violate the rights of any third party.

Errors and Updates

We reserve the right to correct errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, availability, or other website content at any time without prior notice.

We may update, modify, or discontinue products or features of our Services at our discretion.

Prohibited Uses

You agree not to use our website or Services for unlawful purposes, to violate intellectual property rights, to interfere with website functionality, to transmit harmful materials, or to engage in fraudulent or abusive activity.

We reserve the right to restrict or terminate access to our Services if these Terms are violated.

Disclaimer

Our Services and products are provided on an "as available" basis. While we make every effort to provide accurate information and high-quality artwork, we do not guarantee that the website will always be uninterrupted, error-free, or that every product will appear exactly as displayed due to differences in screens, materials, and production processes.

Limitation of Liability

To the fullest extent permitted by law, Chai Ô Art shall not be liable for indirect, incidental, or consequential damages arising from the use of our website, Services, or purchased products.

Governing Law

These Terms of Service and any separate agreements provided through our Services shall be governed by and interpreted in accordance with the laws of the State of Florida, United States.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective when posted on this page. Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

Questions about these Terms of Service can be sent to:

Chai Ô Art
Email: chai.o.arts@gmail.com